PRIVACY POLICY

http://www.foretnoirepatisserie.com “Website” is a site that is operated by Demaco Hospitality Corporation and its owners. FORÊT NOIRE CAFÉ is committed to protecting the privacy of its Guests and website users. This policy (“Privacy Policy”) sets out how FORÊT NOIRE CAFÉ will use and protect any personal information given with the use of this Website, orders through the Sales Department, or visits our restaurant(s). If there are any questions or disagreements about this policy, please contact the Guest Services department by email at guestservices@foretnoirepatisserie.com or by telephone at 236.521.3640 before using this Website.

This policy may be changed by updating this page. This policy is effective from January 1, 2018. In general, one can use this Website without providing FORÊT NOIRE with any personal information. However, additional services may be available with certain information about our Guests and Users.

FORÊT NOIRE CAFÉ may collect the following information:
• Account registration information including name, telephone number, postal address, and email address;
• Billing information, transaction, and credit card information (should a purchase be made);
• A record of correspondence made of any direct contact;
• Information regarding personal or professional interests, demographics, experiences with FORÊT NOIRE CAFÉ products, and contact preferences in order to provide our Guests and Users with further correspondence about said products and services.

This information is used to provide a better guest experience, and in particular for the following reasons:
• internal record keeping;
• to improve products and services;
• to communicate with Guests and Users by email,
• telephone or post regarding products, services, guest services, and account services;
• to communicate for market research purposes for those that have not objected to such use.

FORÊT NOIRE CAFÉ would like to provide its Guests and Users with marketing information by email. If a Guest or User has made a purchase or has previously asked for information on products or services:

Contact may be made regarding purchases or other matters regarding transactions or customer relationships with FORÊT NOIRE CAFÉ, or send information about FORÊT NOIRE CAFÉ’s range of products by email unless it has been requested not to do so; and FORÊT NOIRE CAFÉ may also use email to share information about products, services, and events that may be of interest to Guests and Users by way of FORÊT NOIRE CAFÉ informational emails unless a request has been made not to do so.

If at any time a desire to make a request to cease marketing emails from FORÊT NOIRE CAFÉ, one can click on the unsubscribe link in the email. Alternatively, one may at any time contact the Guest Services department at FORÊT NOIRE CAFÉ by email at guestservices@foretnoire.com or by phone at 236.521.3640

FORÊT NOIRE CAFÉ will not transfer or disclose personal information about its Guests and Users to third parties other than to:
• The third-party suppliers and vendors that FORÊT NOIRE CAFÉ may engage to assist with its business;
• FORÊT NOIRE CAFÉ affiliates, that is any of its owners, as defined by applicable local law, in order to process data for the same purposes or within the same activity as indicated in this Privacy Policy; or
• A purchaser or potential purchaser of the FORÊT NOIRE CAFÉ business, unless permission is granted or FORÊT NOIRE CAFÉ is under a duty to disclose or share personal information in order to comply with any legal obligation, or in order to enforce or apply other agreements; or to protect the rights, property or safety of FORÊT NOIRE CAFÉ, its customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction within the framework of the relevant data protection law.

Guests may request details of personal information which FORÊT NOIRE CAFÉ may hold on the individual under the applicable data protection legislation. To request a copy of the information held on one’s self, please write to our Guest Serves department by email at guestservices@foretnoirepatisserie.com. Every effort will be made to correct any information as soon as possible.

To prevent unauthorized access or disclosure of personal information, FORÊT NOIRE CAFÉ has put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information collected online.

Where passwords have been given (or chosen) to/by the Website’s Guests and Users enable access to certain parts of the Website, the Guest and User are responsible for keeping this password confidential.

All information provided through this Website, telephone, catalog, and in-store is stored on servers located in Canada. Such information will be processed by staff- operating in Canada- who work for FORÊT NOIRE CAFÉ. Such staff may be engaged in, among other things, the fulfillment of orders, the processing of payment details, and the provision of support services. By submitting personal information, Guests and Users agree to this transfer, storing, or processing. FORÊT NOIRE CAFÉ will take all steps reasonably necessary to ensure that all personal data is treated securely and in accordance with this privacy policy.

Cookies may be used for certain areas of the Website, including but not limited to session cookies, persistent cookies, and web beacons. Cookies are files that store information on one’s hard drive or browser that allow the Website to recognize previous visits. Cookies make it easier to maintain preferences on the Website, and by seeing how the Website is used, can tailor the Website around personal preferences and measure its usability of the Website. FORÊT NOIRE CAFÉ may use cookies to:

Record session information (such as the particular products purchased from the Website); and

Record specific information on the web pages selected to be viewed.

No information obtained from cookies from which individual customers can be identified will be used by FORÊT NOIRE CAFÉ for marketing purposes.